Hi DO,
I see that if I submit ideas on this very page I have to login via canary using separate credentials to my digital ocean account.
In some cases this means that I may submit an idea from a different email account to the one I'm registered to you with.
In cases where you would like to award credit to a user, etc. you may not know who we are.
Personally I wonder why you outsource services you could easily self host using free or paid for software, like hesk as a ticketing system, etc.