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1 Vote

Call users when you do emergency migration

Read below where you have sent us emergency migration to an "email", no one reads emails every second so it's better to call us to notify that you are going to do an emergency migration or else we will miss this and it will cause an unnecessary issue for us.





Start: 2020-11-19 01:30:00 (UTC)

Hello,

We have identified an issue on the physical machine hosting one or more of your Droplets, which are listed below. In order to minimize disruption, we will be migrating the Droplets to a healthier physical machine. Throughout the migration, Control Panel and API events - including: power offs, resizes, and attempts to destroy the Droplet - will not succeed for the affected Droplet(s).

In order to minimize downtime, we will attempt to perform live migrations in all possible cases. A live migration would result in no downtime, but minor performance decreases in disk I/O and a second or less of packet loss as the network is switched over to the new physical host.

In the event that we are not able to perform a live migration of a Droplet, we will perform an offline migration during which the Droplet will be powered off and migrated offline during the window.

We apologize for any inconvenience and will be happy to answer any questions or concerns - simply reply to this email or open a support ticket on your account.

Best Regards,
DigitalOcean Cloud Operations

Affected DigitalOcean resources:

  • Guest
  • Nov 19 2020
  • Needs review
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