Release Note "SMTP ports 465 and 587 are now blocked on Droplets." | Voters

Release Note "SMTP ports 465 and 587 are now blocked on Droplets."

closed

Liam Hennessy

Can you be clearer about this please? Is DigitalOcean blocking incoming connections to droplets on these ports, on both the public and private IP addresses of the droplets? What about outgoing connections from droplets on these ports?

March 6, 2025

Awais Malik

marked this post as

closed

Thank you for reaching out with your feedback!
We would like to clarify that ideas.digitalocean.com does not deal with such technical issues and is reserved for new feature requests. You can get in contact with our customer support teams for such issues.
Please reach out to our support team via opening a ticket at: https://cloudsupport.digitalocean.com/s/
Thanks again!

miry

I got the problem with outgoing connections to smtp port 587 from Match 10th 2025.

Aldo

miry have you solved it? Those ports were recently blocked on my server and the tickets don't respond

miry

Aldo I have raised the support ticket and in 2 days it was reverted for my account.

Awais Malik

Aldo: Our Support teams review each created ticket manually, were you able to get a response already? If not, could you share your ticket number that you have with DigitalOcean Support, and we'll get our Support team to look into that further.

Awais Malik

Thanks for reaching back. We have seen that our Support team already reached out to you via the Support ticket 10349485. Your latest ticket is referring to the same account where the issue was already addressed. If you are running into any issues, please reach out to our Support team by creating a ticket at https://cloudsupport.digitalocean.com/s/