Payment issues
closed
Torne
100% unsatisfied with the initial payment processing to create an account. Followed all the steps, my credit card was charged but my account status with digital ocean shows as restricted and I have gotten no feedback from support for weeks. What kind of scam is this?! What's worse is I cannot access the billing details to remove my card information from their site. Will not be recommending to anyone!
W
Whitney Jutzin
closed
Thank you for bringing this feedback out to us. Please reach out to our team via https://cloudsupport.digitalocean.com/s/ and include the ticket ID where you did not give a response. Our specialist team will handle your concerns directly in a platform where we can discuss account specific details with you in a private platform.