Billing

By accident, a couple of our components / apps on App Platform were initially created with a (Digital Ocean) generated name. One can change this name in the cloud environment and this is perfectly reflected. However, the name that appears on the invoice is still the initial created name. For example, our invoice now mentions a "clownfish-app", instead of something that is familiar to us. DO's Support Desk advises to (destroy and) recreate the components / apps with the correct name. I think this process is cumbersome and could be improved.

Please can we introduce a billing cap. No matter how secure your setup something could go wrong and someone could quickly rack up a massive bill, on your account. I think there should be a billing cap option and then also alerts based on this cap. So say you can set it to alert you at x% and then y% of the cap. Currently there is option to set one alert but thats not really good enough.

What could be nice in the billing section is to have some bar graph with costs per day for let's say last 30 days ( per project if possible). It would be easier to estimate the monthly costs. Because when working on infrastructure with TF co creating / destroying instances it is quite complicated to read the billing :)

Sometimes you need to spin up a couple servers to handle the load for about 20-40 minutes. It is understandable that you are billed to the next hour, but I thought I'd throw this out there. Several other cloud providers, primarily "Google Cloud," is now providing per minute billing. With competitive pricing, this is somewhat compelling. My request is that digital ocean re-evaluates whether or not they would like to support this billing feature. I would even understand if droplets cost slightly more if you are not enabled on hourly billing. Thank you for your time.

i would like to be able to transfer a droplet as is (completely with IP address and RUNNING) from an account to another. this has nothing to do with droplet properties and it should be a simple change in database (for droplet_id change owner_id from user_X to user_Y or something like this). from the interface point of view, it can be handled in a similar way with snapshot transfer, with one user offering and another user accepting the transfer this is useful for billing purposes.

I would think that setting a spend / usage throttle on a droplet would be the number one thing to surface in docs. However it seems like aside from an email alert, a usage spike in a droplet will simply scale up and bill the whole thing? I think many people mistake the "minimum spend" for a flat monthly fee.

Please provide us a way to make payment in INR only or it would be better if you can Provide us an Indian GST bill having total Invoice value in Indian Rupees.

Being able to send an email to an account that won't be able to complete registration would be great. Example: Companies that use Divvy. I'd like to be able to send invoices to the automated handler divvy email address, but they won't be able to register an account with DO to be added as a billing member, or maybe any other third-party service for invoice handling.

Now that projects are available, can we have the option to be billed to a separate credit card if we want? That way I don't have to have multiple Digital Ocean accounts.

When I first opened my account in Digital Ocean I need to verify my Credit or Debit card as that is the only suitable option for me and for that suffered for 3 months to get a VISA or MasterCard debit or credit card as many banks are not providing Credit or Debit cards from VISA or MasterCard after requesting to a bank very much I got a VISA Debit card, then only I was able to open my account in Digital Ocean and started using it then some my friends were looking for a Cloud service provider and I suggested them Digital Ocean. They actually liked it but were unable to start using it because they also don't have the VISA or MasterCard debit or credit card all they have was a Rupay debit card so they shifted to AWS as it supports Rupay cards also. The problem here not stopped here the first issue I faced when I was billed for the first time at that time I had to pay $4.00 but when I tried to pay that my payment got cancelled I talked with Digital Ocean support they told the problem is not from their end so I talked to my bank they also were unable to find any issues so I tried adding the same debit card as a secondary payment method. and after adding the card immediately the verification fee of INR 419 was deducted and after that I was able to pay my bill but in the next month same issue I faced I again added the same debit card as the secondary payment method the verification fee was deducted and then I paid the bill. If there is an option to pay through UPI then no one would have faced these problems. So it is a humble request to Digital Ocean team provide support of UPI payments at least for Indian customers.