Billing

Please can we introduce a billing cap. No matter how secure your setup something could go wrong and someone could quickly rack up a massive bill, on your account. I think there should be a billing cap option and then also alerts based on this cap. So say you can set it to alert you at x% and then y% of the cap. Currently there is option to set one alert but thats not really good enough.

Dear DigitalOcean Support Team, I am writing to request a refund for the initial deposit/prepayment I made via PayPal on March 26, 2026. I recently created my account and completed the payment to verify my identity. However, after evaluating the services, I have decided not to proceed with using the platform at this time. As I have already destroyed all resources and there is currently no active usage on my account, I would like to request a full refund of the remaining balance $5 to my original payment method. Account Details: Email: builanhai3@gmail.com Payment Method: PayPal Transaction ID (Optional): 150314106 Thank you for your assistance and I look forward to your reply. Best regards, builanhai

Hello. When will Digital Ocean introduce cryptocurrency payments—Bitcoin and others? Many hosting providers already use cryptocurrency. Donald Trump actively encourages the use of cryptocurrency.

Now that projects are available, can we have the option to be billed to a separate credit card if we want? That way I don't have to have multiple Digital Ocean accounts.

Your referral system really needs some type of attention or revamp, I from my signup referral link I managed to get 39 sign ups, and have a pending balance however I have no idea if these referred customers are still using this service or have even purchased or if anything is on track for potential payouts. I would suggest a better system that has more clarification or transparency, instead of misleading or baiting information. Incredible to see a still open suggestion Referral Progress Bar Ryan Walmsley I would love it if we could see how close we are to getting credited for a referral with possibly a progress bar with the progress on how close the user is to 100% per referral. September 12, 2018 Come on guys

Your referral system really needs some type of attention or revamp, I from my signup referral link I managed to get 39 sign ups, and have a pending balance however I have no idea if these referred customers are still using this service or have even purchased or if anything is on track for potential payouts. I would suggest a better system that has more clarification or transparency, instead of misleading or baiting information.

tickets

It's showing that I get 100$ credit free for 60 days for first time free trial, but when i am adding the card details, it's charging 400 indian rupees. Why it's charging now ?

Please I want to pay annually as the bank charges me additional fees every month.

i would like to be able to transfer a droplet as is (completely with IP address and RUNNING) from an account to another. this has nothing to do with droplet properties and it should be a simple change in database (for droplet_id change owner_id from user_X to user_Y or something like this). from the interface point of view, it can be handled in a similar way with snapshot transfer, with one user offering and another user accepting the transfer this is useful for billing purposes.