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Add Markdown to Support Tickets
Adding Markdown support to support tickets will allow users to more clearly describe our issues (code formatting, links, etc.). Support tickets are also our own little knowledgebase that can be referenced forever. Having some basic formatting in ...1
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Add VPS servers in Mumbai region INDIA
First of I am quite unsure of the category(Choose a product for this idea) selection, I apologize if its in wrong section. I would like to suggest the idea of Adding DigitalOcean Servers in the Mumbai region. I have come across many people who...2
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Make tickets open their own page
It would be great if tickets opened in their own page, or in a popup box. It is hard to keep track of what is happening, especially with multiple open tickets, and I missed some replies because there was just kind of a jumble of boxes everywhere. ...3
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Allow screenshot of errors for support ticket.
It would be great if we could upload screenshots of our errors to the support when we make a ticket.1
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Make Ticket link in support area really visible
When you log into the support area, the link to your personal area is barely visible. But that's also how you access your tickets. So your tickets are barely accessible! I think the link to your personal area should be really visible.0
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Kick out all the script kiddes running brute force attacks
It is so annoying to see so many ssh brute force attacks coming from Digital Ocean. basically all of your IP space is littered with these pond scum script kiddes.0
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Resolution for poor support response rates
I like Digital Ocean it is really affordable but we need faster customer service communication. If you need customer service help: www.itelbpo.com is one of the largest growing call centers and offers really good packages, awesome fluent English o...0
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UI errors board kanban style
Sometimes I notice an obvious error in the UI. There should be a way to easily post a bug and quickly resolve it in the engineering.0
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Ptovide a customer care contact number
One of the most discouraging concerns is not being able to personally speak to someone at Digital Ocean. We as customers realize your call volume may be excessive often but we are paying customers and sometimes we need to.speak to someone quickly...0
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Extend the API to include support tickets
I would be nice if the API was extended to access support tickets so that mobile apps can replace using a web browser to view/update them.1