The "Droplet Console" is no such thing. It's a web-based ssh shell interface. When our ssh service went offline this went with it. Consoles have no dependencies on an ssh shell, and thus this should be renamed to "Droplet SSH shell". The "Recovery Console" should be renamed (back) to "Droplet Console", to reflect it's capabilities. While this console is typically only used for emergency system recovery, that does not justify this name. The description of the recovery console, and it's very name, implies that a reboot is necessary to use the recovery console (in linux, "recovery mode" means rebooting into single-user runlevel 1). Nothing in the description implies or explicitly states that the recovery console allows live, virtual-console access to the system (which in fact it does). This naming confusion delayed recovery of our ssh service by hours when a simple ssh service restart was all that was needed (because of an unrelated, temporary memory consumption issue). Our entire server admin team missed the fact that the recovery console was actually a virtual console. Fixing this naming confusion will reduce the number of tickets submitted to the Digital Ocean support team too.