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Add a list of your Help & Community questions to the support page
When you post a question on the forum they should show up in a list similar to the support tickets. This will allow a user to quickly monitor all of the questions they are attempting to resolve without sorting through the community page. Bonus po...0 Future consideration
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Bug/issue site
Often customers are the best to notice and report bugs related to a product. Please open a new website similar to Bugzilla/Github issues or else to allow to report and track DigitalOcean related issues and their statuses.1 Needs review
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Get some telephone support or my account will be going elsewhere!
Current 'ticketing' methods don't work when time is of the essence. We need full 24/7 customer support, like every other company has.0 Needs review
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Add more customer support specialists
Hey, Your services are awesome, the VPS in 55 seconds is amazing and everything works good, UNTIL you need support. If you decide to go the route of "no-phone" policy, why it takes you 3 hours to answer an email? If you only help through emails...1 Needs review
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Talk by phone to answer customer questions. Your competition does. You're 100% not customer friendly.
You are a server for programers. My CTO left the US and me holding the bag. Your competition will talk to us and wants our business, but we can't even get DO to tell us why we can't access our app on your server. I know zero about technology but h...1 Needs review
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Anti-Spam Campain
I'm receiving numerous spams from your servers and/or directing to your servers ... please don't ignore SPAMCOP messages and help fighting spams and the botnets. Thank you. Example: Spammer IP: 46.101.1.153 Spammed website: http://acw.website/hid...1 Needs review
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Give a decent support.
Droplets are down for over 20 hours and no action on ticket.1 Needs review
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Have a premium cost contact phone number as a last resort for customers
Currently We have not had a response to our ticket for 9 days Ticket #1933512: Fwd: URGENT - We can not log in to our account: I would pay a premium cost (as long as we are not put on hold for too long). At the moment we are trying to have our ...1 Needs review
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ticketing system and level of reply
So today we had a massive problem with our droplet. After a 100% cpu peak that blocked the droplet, we did a reboot. After the reboot we found out that the /var folder was deleted, so we lost EVERYTHING. We immediately wrote a ticket First reply w...1 Needs review
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5 MUST HAVE ACCESSORIES FOR AN AR 15
AR 15 rifles are highly versatile and operated caliber from a .22 long rifle. It is a customizable rifle, and you can use the best AR 15 accessories to customize your rifle. Customizing can make your rifle more attractive and feel comfortable whil...0 Needs review